To all our amazing clients.
We want to thank you all for your loyalty and patience during these challenging times. All at Figure & Face hope you have stayed safe and healthy during these long months away. We are all delighted to be back and can’t wait to see you.
The way we are going to be working from now on:
- Appointments can only be booked over the phone. We are not able to book appointments online or face to face in the salon.
- One client per therapist (please do not attend with another person)
- If any clients have any Covid 19 symptoms in the last 24 hours, they will be refused and asked to rebook after 14 days.
- We will still accept cash payments
What we need from you:
- Patience when booking your appointment. The phone lines will be busy, but we will accommodate ALL our clients. The reception team will do all they can to book your appointment.
- Clients will be asked NOT to enter the salon until authorised, the reception team will be there to greet you.
- Please arrive on time. We will not be able to accommodate early clients in a waiting area and late clients will be refused, as we will be limited on numbers in the salon.
- Face coverings/masks must be worn before entering the salon and at all times during your appointment. If you forget your mask, we will have them in salon at a small fee.
- Hand Sanitation stations are available on entrance and throughout the salon. Everyone will be required to apply on entering the salon.
- We would ask you to minimise any personal belongings including coats and bags.
- Magazines have been removed from the salon.
- Retail products are available to purchase.
- Please do not bring drinks into the salon. Water will be offered in a disposable cup.
We look forward to welcoming you back!
Team F&F x
